Privacy Policy
This Privacy Policy describes how Landon E Courier Service LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Business name
- Shipping or pickup/delivery addresses
Service Information
- Shipment details (weight, type, destination, and handling requirements)
- Freight dispatching and logistics requests
- Service preferences and communication records
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data (cookies and analytics)
2. How We Use Your Information
We use collected information to:
- Provide courier, freight dispatching, and logistics services
- Schedule and manage deliveries and dispatch operations
- Communicate with customers and carriers
- Improve website performance and customer experience
- Process inquiries, quotes, and service requests
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only in the following situations:
- With carriers, drivers, or logistics partners to complete services
- With service providers who assist with website hosting, communication, or operations
- If required by law, regulation, or legal process
- To protect our rights, property, or safety
4. Freight Dispatching & Logistics Data
Because we provide freight dispatching services, we may collect and share operational information such as:
- Carrier details (MC/DOT numbers, insurance, authority status)
- Load assignments and routing details
- Pickup and delivery confirmations
- Communication between brokers, shippers, and carriers
This information is used strictly for coordinating transportation services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
You may disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and business information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your information (where applicable)
- Opt out of certain communications
To exercise these rights, contact us using the information below.
9. Third-Party Services
We may use third-party services for:
- Website hosting
- Email communication
- Analytics tools
- Logistics and dispatch platforms
These third parties have their own privacy policies governing how they handle your data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
Landon E Courier Service LLC
Jacksonville, Florida 32222
lec@landonecourierservice.org
904-465-5809
www.landonecourierservice.org